Expand the way you provide care by offering shared medical appointments (SMAs) — an opportunity where several patients interact with a provider and each other in a session that lasts three to four times longer than a typical individual appointment. Let us help you learn best practices on including this innovative approach in your organization.
SMAs offer an innovative, interactive approach to healthcare that brings 10-15 patients with common needs together for a 90-minute session with one or more providers. The relaxed setting encourages asking questions, and sharing concerns and experiences. SMAs are particularly valuable to patients dealing with chronic conditions like asthma, diabetes and hypertension because they learn from the healthcare team and from peers facing similar struggles.
A Pioneering Approach
Cleveland Clinic piloted SMAs in 1999 with a goal of improving patient access without negatively impacting clinician productivity and quality of care. Based on overwhelmingly positive patient response since those initial trials, more than 100 Cleveland Clinic providers now offer SMA opportunities across several departments.
Improve Your Care
If you’re interested in offering this unique, beneficial experience for your patients, learn best practices and procedures for establishing an effective SMA program at your hospital from the experts at Cleveland Clinic Experience Partners.
Cleveland Clinic Experience Partners offers subject matter experts from Cleveland Clinic who share their extensive knowledge and real-world experiences with audiences big and small. These spirited advocates pride themselves on offering an insightful and inspiring experience for all those in attendance.
Hear from the team that leads the Shared Medical Appointments program at Cleveland Clinic. Learn more about Anne Maggiore and Dr. Marianne Sumego, two of our featured speakers.View Featured Speakers