Conference Objectives

  • Learner will demonstrate therapeutic communication with a patient with substance use disorder
  • Learner will describe signs and symptoms of schizophrenia
  • Learner will demonstrate effective limit setting for the patient who attempts to use manipulation


  • December 5, 2017


Stanley Shalom Zieloney Nursing Education building (HealthSpace basement)
8911 Euclid Ave.
Cleveland, OH 44195


Get Directions

Faculty, Agenda & Accreditation

Faculty, Agenda & Accreditation


  • Jerilyn Hagan, JD, MSN, CNS, Behavioral Health
    Cleveland Clinic
  • Ken Alexander SW, Behavioral Health
    Cleveland Clinic
  • Leo Pozuelo MD, Behavioral Health
    Cleveland Clinic


Program will start in TT1-104. Lunch and the afternoon portion of the program will be held in the Sim center of the Healthspace building.

  Conference Agenda
7:30 a.m. – 7:45 a.m. Registration
7:45 a.m. – 8 a.m. Welcome and Introductions
8 a.m. – 9 a.m. The patient with paranoid schizophrenia
Jerilyn Sowell PMHNP
9 a.m. – 10 a.m. The patient with substance use disorder
Ken Alexander LISW
10 a.m. – 10:30 a.m. Break
10:30 a.m. – 11:30 a.m. Communicating with the difficult patient
Leo Pozuelo MD
11:30 a.m. – 12:30 p.m. Lunch
12:30 p.m. – 1:15 p.m. Standardized patient (SP) sim
1:15 p.m. – 2 p.m. Standardized patient (SP) sim
2 p.m. – 2:45 p.m. Standardized patient (SP) sim
2:45 p.m. – 3 p.m. Evaluations


Cleveland Clinic Enterprise is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.



Conference Fees  
Cleveland Clinic Employee $25