Virtual Visits

In 2017, the Center for Neurological Restoration began offering virtual visits that allow patients the opportunity to see their providers online from their home or office through a fast, secure connection via smart phone, tablet, or computer. The advantages of virtual visits include saving time, eliminating travel and parking costs, and a shorter wait time. Virtual visits have increased in popularity among both patients and providers as an alternative to the traditional in-office visit. In 2017, 466 virtual visits were held, while in 2018 the number of virtual visits increased to 1975. Patient satisfaction scores over this period indicate that patients are more satisfied with access to their headache providers via virtual visits compared with traditional office visits. These scores also indicate that patients are satisfied with their providers during virtual visits with over 91% of patients giving a rating of 9 or 10 (on a 10-point scale).

Growth of Virtual Visits (N = 2611)