Institute Quality Initiatives

Same Day Appointment Scheduling to Reduce Unnecessary Emergency Department Admissions

Throughout 2017 Taussig Cancer Institute has operationalized the availability of urgent visits as an alternative to patients going to the Emergency Department (ED). Patients are encouraged to call early in the day if they are experiencing any symptoms, and if needed they are provided with a same day urgent visit to be evaluated in clinic. If treatment is needed, they are moved to a treatment area; if admission is needed, we can directly admit them from clinic. Avoidance of ED visits is important for our patients to reduce the cost of care, risk of hospital acquired infections, and the likelihood of unnecessary admissions via the ED

Same Day Hematology and Medical Oncology Urgent Visitsᵃ

2016-2017

ᵃIncludes same day appointments in the Cleveland Clinic Main Campus Hematology and Medical Oncology clinics.

Percentage of Same Day Urgent Visitsᵃ

2016-2017

ᵃIncludes same day appointments in the Cleveland Clinic Main Campus Hematology and Medical Oncology clinics.