As one of the world's most respected academic medical centers, we see firsthand the consequences of certain preventable conditions and their effects on the healthcare system.
Cleveland Clinic's Wellness Institute is dedicated to helping our patients, our community members, and our employees achieve optimal well-being and a high quality of life. We do this by combining world-class medical care and quality wellness programs to change unhealthy behaviors and to make healthy life choices.
Healthy Choice Program
Caregivers on the Employee Health Plan (EHP) who have one or more of six chronic diseases can receive a premium discount if they commit to managing their disease and lifestyle changes, such as losing weight and exercising. Caregivers completing wellness initiatives are rewarded with premium discounts up to 30%. If a Caregiver does not have one of the six conditions, they can qualify for a discount by either meeting a targeted goal of steps by wearing an activity device or by working out at a fitness center 10 times a month. In 2014, the health plan introduced Healthy Choice to spouses. In order to obtain the maximum premium incentive discount both employee and spouse must be participating and meeting their individual goals.
“Cleveland Clinic is dedicated to creating a culture of wellness and this is really evident by the health plan’s Healthy Choice program. Our caregivers are rewarded for taking personal responsibility through premium incentives. Our members and their dependents can take advantage of free coordinated care programs, lifestyle coaching, fitness center memberships, weight management, and tobacco cessation services, all of which help a person to reach their personal goals.”
- Paul Terpeluk, DO, Medical Director, Employee Health Services
The wellness programs are backed by Total Rewards, a broad benefits package that exceeds the typical corporate package. The program is designed to attract, engage, motivate, and retain caregivers; drive the overall Cleveland Clinic Experience; support our mission, values and “Patients First” focus; and support caregiver engagement and well-being. This, in turn, strengthens our culture.
Offering Additional Tools to Help Achieve Balance
In addition to the Healthy Choice Portal, we offer caregivers a suite of tools to help them achieve wellness goals. Our caregiver wellness program is showing healthy results. Over 50,000 caregivers and their spouses have enrolled in our wellness programs since 2008. Hundreds of them have quit smoking; they’ve lost more than 280,000 total pounds; they’ve become more fit; and are better managing their chronic diseases. The combined savings and cost avoidance at Cleveland Clinic is estimated at $325 million. The health plan has actually experienced 3 years of flat or decreased utilization.
Healthy Choice Portal
Knowing your Healthy Choice Program status is easier with the conversion to the Healthy Choice Portal. When a caregiver activates an account, they get 24/7 access to all of their information in just one place:
- Current premium status and premium reward history
- Current health status
- Instructions on what they need to do to earn a premium discount next year
- Current physical activity, tracked by their wearable device—such as the Fitbit
- Fitness center or Curves participation data
- Goals and progress for a chronic condition being managed through the Coordinated Care Program
- The name and telephone number of the care coordinator
- Ability to track personal metrics i.e. how much daily water intake or fruits and vegetables
Cleveland Clinic offers caregivers on the health plan and their dependents access to the fitness centers across the health system or to a Curves gymnasium. Our Cleveland Clinic-owned fitness centers are equipped with state-of-the-art strength and cardiovascular equipment. Created specifically for women, Curves offers a complete fitness and nutrition solution. The Curves 30-minute workout exercises every major muscle group and burns up to 500 calories through a proven program of strength training, cardio, and stretching. Since we began offering Curves memberships in 2008, we have had over 10,460 caregivers enroll.
Caregivers also get free membership in a Cleveland Clinic weight reduction program or 50% reimbursement for Weight Watchers® classes. More than 13,670 caregivers have enrolled in Weight Watchers® since we began offering classes in 2008.
Sunrise/Sunset Yoga is a free yoga program offered to all Cleveland Clinic caregivers. Class sessions are 45 minutes long and are offered at various locations throughout the health system.
Support to be Smoke-Free
Cleveland Clinic does not hire tobacco users or allow tobacco use at any of its facilities. Caregivers enrolled in our health plan who use tobacco are given free treatment and medication in a tobacco cessation program. The program was extended into the city of Cleveland and is credited with reducing smoking and lowering the incidence of heart disease and stroke in the region. Since launching our smoking cessation program in 2008, more than 2,500 caregivers have enrolled and participated.
We removed trans-fats and replaced unhealthy foods with healthier options in all facility restaurants, cafeterias, and vending machines. The most nutritious foods in the cafeterias carry green “Go Foods!” stickers, and we have an arrangement with a local supermarket chain to similarly label food in its aisles.
Caregivers can buy fresh fruit and vegetables at seasonal farmers’ markets held weekly at several Cleveland Clinic locations. The markets are open to patients, visitors, and the public, as well as caregivers.
We believe that caregiving extends to the environment, as well. In 2007, we created the Office for a Healthy Environment. Every facility has a green team, composed of managers and caregivers charged with finding ways to help the environment.
We encourage our caregivers to imbed sustainability into their everyday lives:
- Caregivers who drive high-efficiency vehicles receive a 20% discount on parking
- Caregivers who purchase a hybrid vehicle are eligible to receive $1,000 toward their purchases
- Caregivers are encouraged to carpool and use public transportation
- Caregivers who bike to work have access to showers
Flexible Work Arrangements
We try to accommodate our caregivers’ schedules as much as is possible and, at times, we allow for flexible work arrangements such as working from home. We also have a “parent shift” for some of our caregivers from 10 a.m. to 2 p.m., which allows our parents to leave early enough to pick up their children.
Encouraging Family Fun
We try to help our caregivers enjoy the community with their family and other caregivers. Many events and activities are planned throughout the year at all locations for our caregivers to enjoy with their family members. From picnics to holiday celebrations there is always something happening at Cleveland Clinic.
Examples of some of our family-fun events:
- Fairview Hospital’s Fall Festival
The festival is held in a park behind the hospital and includes a basketball tournament, volleyball tournament, inflatable slides and activities for the children, a DJ in the afternoon and a live band in the evening. All of the caregivers at Fairview enjoy this annual event.
- Fairview Hospital’s July 4th Parade
The hospital schedules Lolly the Trolley and a large number of caregivers walking in the parade distribute sunscreen, stress balls and ice packs to the community.
- Cleveland Clinic Florida’s Picnic and Softball Game
Caregivers and their families were invited for an afternoon in the fall at a local park.
Discount Programs for Employees
Cleveland Clinic also features an extensive employee discount program for caregivers across our various locations. For example, we negotiated an exclusive discount ticket offer for caregivers for Cedar Point Amusement Park in Sandusky, Ohio. This program is very popular with more than 11,000 tickets purchased annually. Caregivers have stated that this program enabled their families to attend and enjoy the park at an affordable price.
Other discount programs provided throughout the year include a program called, Tickets at Work,” where theatre events at Playhouse Square, Disney family events, Cleveland Orchestra and Blossom Music center events, Cleveland Cavs games, Cleveland Indians games, the Cleveland Zoo, wrestling events, etc. are provided to caregivers at a discounted rate. There is something for everyone. In 2017, our caregivers saved $1M through these extensive discount programs which helped to provide some relaxation, enjoyment, and balance throughout the year.
A Calming Environment
It is not uncommon for patients and caregivers to encounter a cellist or dancer in the public spaces of our facilities. We recognize that caregiving has spiritual and artistic components. The Arts & Medicine Institute integrates the visual arts, music, performing arts, research, and programs to promote healing and enhance the lives of our patients, families, visitors, and caregivers.
As one caregiver said: “On busy days, I find it so relaxing and calming to listen to the musicians who play at Cleveland Clinic. It’s a great way to deal with stress.”
A Place to Worship
Caregivers of all faiths have the opportunity to worship at facilities across the system and our Spiritual Care Department provides counseling and other services to all caregivers.