About Our Institute

Toll-Free: 866.320.4573

Call Us Toll Free:

866.223.2273 x1234

 

FAQs

Q: How do I set up an appointment?
A: Call our appointment line at 216-444-5600 or 1-800-223-2273 ext. 45600.

Q: Am I approved for this visit? Do I need a referral?
A: Depending on your insurance carrier and specific coverage, you may require a referral. Check with your insurance plan’s network of providers. If you have a plan booklet, contact the customer service department of your insurance company or your PCP.

Q: Is my first visit just a consultation?
A: The urologist will evaluate and assess your condition on the first visit.

Q: Why can’t I have all of the tests required for my diagnosis before I see the physicians?
A: Our physicians need to confirm the appropriate medical treatment.

Q: Why do physicians cancel and reschedule so often?
A: Being a surgical specialty, emergencies occur. This may delay or cancel office appointments.

Q: Why is my physician only in one day a week?
A: The Glickman Urological and Kidney Institute provides care at a number of locations throughout the Cleveland area. Many of our specialists travel to these locations to see patients.

Q: What does PSA stand for?
A: Prostatic Specific Antigen

Q: Does the physician do the surgery?
A: Yes

Q: Can you validate my parking ticket?
A: No, but it will be taken care of on the day of surgery.

Q: Why can’t I find out my surgery time early?
A: Because we don’t know it. 150+ surgeries are scheduled daily. With emergent cases and cancels thrown into the mix, making the final schedule is difficult to set until the afternoon before.

Q: Can I get a private room?
A: We can request a private room, however we can not guarantee one will be available for your stay.

Q: Since I live so far away can I have my records sent and reviewed and have surgery performed in the same visit?
A: Most of the time additional evaluation must occur. Consult with your physician as to whether this is an option.

Q: Can you send me some information on some of your physicians? Are there any brochures?
A: We do not have physician specific brochures. We do have short biographies on each of our physicians located on this web site.

Q: Where is convenient lodging and what does it cost? What about food?
A: We have three hotels located near campus. These hotels can be contacted for availability and rates at the following toll free number: 1.877.707.8999. We have four cafeterias located on our campus.

Q: What can you do to help me urinate less frequently at night?
A: Schedule an appointment with one of our urologists to be properly evaluated for the best course of treatment.

Q: Is impotence (erectile dysfunction) an inevitable consequence of aging?
A: No. Healthy men are able to have sexual intercourse well into advanced ages. It is true that the frequency of erectile dysfunction (ED) increases with age, but this is a consequence of age related medical disorders, primarily vascular disease and in some cases adult onset diabetes mellitus.

Q: What can I do to prevent more kidney stones?
A: Obtain an evaluation from your urologist to find out why you are predisposed to formation of kidney stones, and try to keep your appointments for follow-up to keep track of (or promptly treat) any new stones that might form.

Q: Should I choose radiation therapy or radical surgery for my prostate cancer treatment?
A: Generally, age is the most important variable in making this decision. Typically, men younger than 65 years old undergo surgery and men greater than 72 years old undergo radiation therapy. There is no clear choice for men between the ages of 65 and 72; this is the age range where many variables (i.e cardiac history, sexual activity, general health, obesity) need to considered more strongly. These guidelines are based on the data showing that cancer-specific survivals are quite similar between radiation and surgery at 10 years, but the probability of being cancer-free with no secondary treatments favors surgery.

Q: What is overactive bladder? I hear about it on TV ads and in the magazines.
A: Individuals who urinate more than 8 times during the day or more than 2 times at night (when trying to sleep) or have an extreme urge to urinate and either lose bladder control before getting to the toilet or almost lose control are the people we mean when we use the term “overactive bladder. – There are many treatments available for this condition. Not all work in every case so it is good to be evaluated for the problem and be made aware of the different treatments available.

Q: As a program that offers female reconstructive procedures for urinary incontinence, bladder overactivity, and pelvic organ prolapse, do you perform laparoscopic surgery and other minimally invasive office procedures for these conditions?
A: Yes. Working in the Glickman Urological and Kidney Institute provides us the opportunity to offer traditional as well as the most contemporary procedures for the treatment of urinary incontinence and pelvic organ prolapse. We have an active clinical team practice, investigative research laboratories, and educational responsibilities for those who serve to provide solutions to simple and complex bladder control and pelvic organ support problems.