Questions/Requests for More Information
Would you like more information about the Office of Patient Experience? Do you have a question for the Patient Experience team? If so, please contact us at 216.445.5230 or patientexperience@ccf.org.
Our office hours are Monday through Friday, 9 a.m. to 5 p.m. We will respond as quickly as possible to all inquiries.
Questions about Billing
If you have a concern or question regarding your bill, please contact Patient Financial Services at 866.621.6385
Concerns about Your Care
Do you have a concern about the quality of care you received during your course of treatment? Please contact the Ombudsman Office at 216.444.2544 or 800.223.2273 ext. 42544.