Although anyone may request home care, all services must be ordered by a physician. Patients, physicians or family members can request services by calling 216.444.HOME (4663) or 800.263.0403, 24 hours a day, seven days a week.
If you are hospitalized, your physician in collaboration with the hospital discharge planner will provide you with the appropriate information for planning your home care services. Following your discharge from the hospital, a member of the Cleveland Clinic at Home team will contact you directly to arrange your first visit.
You do not have to be hospitalized to request our services. Patients at home or in an outpatient setting, emergency room, ambulatory clinic, assisted/independent living or skilled nursing facility may also be appropriate for Cleveland Clinic at Home services.
Our services are covered by Medicare, Medicaid and most major insurance plans. For you convenience, our staff will contact your insurance carrier to determine your exact coverage. You will be informed of the extent of this coverage and any potential financial liability before services begin.
Please note that Cleveland Clinic at Home does not provide emergency care. In a medical emergency, please call 911 or the local emergency number for your area.
Making an Appointment
If you would like more information or would like to discuss the process of getting an appointment in one of our medical services, call Call 216.444.HOME (4663) or 800.223.2273, ext 44663.
One phone number conveniently puts you in touch with all of our services:
- Cleveland Clinic Care at Home
- Cleveland Clinic Infusion Pharmacy at Home
- Cleveland Clinic Respiratory Therapy at Home
- Cleveland Clinic Hospice at Home
- Cleveland Clinic Medical Care at Home
Volunteer Opportunities
To discuss becoming a volunteer for Cleveland Clinic Hospice at Home, call Jennifer Nixon at 216.636.8666 or download our volunteer brochure.
