For Medical Professionals

 

How to Refer Patients

Physician Referrals

We accept referrals 24 hours a day, seven days a week.

All Cleveland Clinic at Home services require a physician's referral to start any of our medical services. We provide insurance verification. Services generally start within 24 to 48 hours.

Cleveland Clinic Care at Home
Phone: 216.444.HOME (4663) or 800.263.0403
Fax: 216.447.8609
Ohio Counties Served: Ashtabula, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit and Trumbull

If you are uncertain whether Cleveland Clinic Care at Home services could help your patients, the following checklist of relevant questions may help you decide. You can also download the checklist in pdf format.

Does your patient…

  • Need the help of another person to function at home?
  • Need the help of an assisted device?
  • Require the observation and assessment from a skilled nurse to ensure appropriate treatment during a period of instability?
  • Have difficulty adhering to medications requirements?
  • Need teaching or training from a skilled nurse in areas such as wound care and pain assessment?
  • Need training to identify the symptoms of his or her condition?
  • Have pain that interferes with everyday living?

Are you concerned that your patient…

  • Has experienced a decline in function or ability to care for him/herself?
  • May be unsafe at home?
  • May need to be readmitted to the hospital?
  • May need urgent or unplanned medical care due to his or her condition?
  • May need unplanned medical care related to a new wound or to an existing wound that has not improved or has become infected?

Cleveland Clinic Infusion Pharmacy at Home
Phone: 216.444.HOME (4663) or 800.263.0403
Fax: 216.636.8875
States Served: Kentucky, Florida, New York, Ohio, Pennsylvania, West Virginia and Michigan

If you are uncertain whether Cleveland Clinic Infusion Pharmacy at Home services could help your patient, the following checklist of relevant questions may help you decide.

Cleveland Clinic Respiratory Therapy at Home
Phone: 216.444.HOME (4663) or 800.263.0403
Fax: 216.636.8296
Ohio Counties Served: Cuyahoga, Geauga, Lake, Lorain, Medina, Portage and Summit

Cleveland Clinic Hospice at Home 
Phone: 216.444.HOME (4663) or 800.263.0403
Fax: 216.520-1973
Ohio Counties Served: Cuyahoga, Lake, Lorain, Medina, northern Summit and Geauga

If you are uncertain whether Cleveland Clinic Respiratory Therapy at Home services could help your patient, the following checklist of relevant questions may help you decide.

Cleveland Clinic Medical Care at Home
Phone: 216.444.HOME (4663) or 800.263.0403
Fax: 216.447.8609
Ohio Counties Served: Cuyahoga

When making referrals include the following information:

  • Patient name
  • Address
  • Telephone number
  • Diagnosis
  • Physician name
  • Start-of-care date
  • Type of therapy
  • Insurance

Thank you for entrusting your patient's home care or hospice needs to us.

Follow Your Patient

We strongly advocate transparency of treatments and outcomes. No matter where you refer from, you can monitor your patient’s progress online:

  • If you are an Epic or MyPractice Community user, you can follow your patient through the electronic medical record
  • If you aren’t, we offer a complimentary online service known as Dr.Connect. With one-click convenience, you can access the secure Dr.Connect website. To establish a Dr.Connect account visit clevelandclinic.org/drconnect or email drconnect@ccf.org. if you have questions or need help signing up, please call 877.224.7367

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