Thank you for choosing Cleveland Clinic in Florida for your healthcare needs. At Cleveland Clinic in Florida, we are guided by a long tradition of excellence, world-class service and the core value of “Patients First.”

We know that hospital bills and health insurance claims can be confusing. Having and understanding this information, will allow you to focus on your healthcare needs. We also have created a guide to help you better understand our hospital charges, patient billing process and to answer some of the most frequently asked questions we receive regarding your bill.

If you have specific questions about your bill, call the Cleveland Clinic in Florida Patient Financial Services Department at toll-free 877.737.4358 weekdays between 8 a.m. to 4 p.m.

Insurance and Billing Process Brochure

This brochure will assist you in preparing for your visit as it relates to insurance and financial obligations click here.

Medicaid and Social Services Support

The Cleveland Clinic partners with MedAssist and Human Arc to assist patients through the process of applying for Medicaid and directing patients to other social services agencies for support and services.  If you have questions about how to apply for Medicaid or what social services support may be available for you, please click on one of the links to be connected with MedAssist or Human Arc (General Information) or Human Arc (Prescription Assistance) for additional information.

Billing Process

Cleveland Clinic Florida’s Patient Financial Services Department promises to make the billing process as easy as possible.  Click here to learn more.

Online Bill Payment

Cleveland Clinic Florida announces "Quick Pay" – a new online bill payment feature. Patients can now pay their Cleveland Clinic Florida bill online using MasterCard, Visa, American Express, Discover or electronic check through the MyAccount Web site. Click here to go directly to Quick Pay.

MyAccount

Click here to access MyAccount and follow the instructions to pay your bill online.

Need additional help?

Click here to view the FAQ for Quick Pay.

Financial Assistance Program

To learn more about Cleveland Clinic in Florida’s Financial Assistance Program click here.

Sample of Hospital Bill

To see an example of a hospital bill with definitions of the information click here.