Website Terms of Use

888.507.6885 Toll-Free

Request an Appointment

Call Us Toll Free:

888.507.6885 Toll-Free

Thank you for visiting the Cleveland Clinic Canada website.

The Website is sponsored solely by the Cleveland Clinic Foundation (“Cleveland Clinic”).

CONSENT. You agree that your access to and/or use of the Website and any information, materials or services (“Services”) made available to you through the Website (collectively, the “Content”) is subject to your agreement with these Terms of Use, as well as the Copyright and Reprint Policy, the Website Privacy Statement and, in respect of personal health information, the Notice of Information Practices. If you do not agree with the foregoing, do not use this Website. 

MODIFICATION.  Cleveland Clinic may modify these Terms of Use at any time without notice. The modified Terms of Use will be effective upon posting on the Website. To remain in compliance, Cleveland Clinic suggests that you review the Terms of Use, as well as the other Website policies listed above, at regular intervals, referencing the dated noted as the “Last Update” at the bottom of these Terms of Use and the relevant Website policies.  Your continued use of the Website after any such changes are posted will constitute acceptance of those changes. 

MEDICAL DISCLAIMER.  The information provided on this Website is for informational purposes only.  Although health information posted on the Website is based on the latest research and national treatment standards, and has been written or approved by Cleveland Clinic physicians or health professionals (unless otherwise specified), this information is not intended to replace a personal consultation with a healthcare professional.  Moreover, any information sent through e-mail from Cleveland Clinic Canada should not be relied upon as a medical consultation. This Website and any communications made using this Website are not designed to replace a physician's independent judgment about the appropriateness or risks of a procedure for a given patient.

ALTHOUGH OUR HEALTH INFORMATION CONTENT IS REVIEWED AND APPROVED BY HEALTHCARE PROFESSIONALS, CLEVELAND CLINIC DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

IF YOU HAVE A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION.  DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY.

LICENSE.  You are granted a non-exclusive, non-transferable, non-sub-licensable, revocable, limited license to display on your computer, print and download and use the Content of the Website only for informational purposes and for the purposes identified in the description and/or specific terms and conditions of use, if any, of any Services, and solely for your own personal or internal company use. You may not modify any Content that you use. You must include with any display or copy of the Content its copyright notice in accordance with the Copyright and Reprint Policy.  No other use is permitted.  All rights not expressly granted by these Terms of Use are reserved to Cleveland Clinic.

CHANGES.  Cleveland Clinic may, at any time without notice or liability, and for any reason whatsoever, terminate, change, suspend or discontinue any aspect of the Website, including changing the availability of, restricting access to, or imposing limits on any or all features or Content or links to this Website, or adding, removing or changing any fees or charges for use of any features of this Website.

SITE ACCESS. Cleveland Clinic reserves the right to prohibit, restrict or discontinue your access to certain pages within the Website if you violate any of these Terms of Use.

RESTRICTIONS ON USE.  You may not:
(a) resell any Content;

(b) include any Content in or with any product that you create or distribute;

(c) copy any Content onto your own or any other website;

(d) use this Website or the Services in any manner that could damage, disable, overburden, impair, interfere with the security of, negatively affect the functioning of, or otherwise abuse, this Website or any Services, system resources, accounts, servers, networks, affiliated or linked sites, connected to or accessible through this Website (including without limitation uploading, posting or otherwise transmitting on this Website computer viruses, Trojan horses, worms or other files or computer programs which are potentially harmful, disruptive or destructive or that may impose an unreasonable or disproportionately large load on this Website’s infrastructure; or using any robot, spider or other automatic program or device, or manual process to monitor, copy, summarize, or otherwise extract information from this Website or the Content in whole or in part);

(e) use this Website or the Services in a manner that infringes upon the legal rights of any other person (including privacy and personality rights, copyright, moral rights, and other intellectual property rights) or interferes with any other persons’ use and enjoyment of this Website, the Services or of the Internet generally;

(f) use this Website or the Services in any data matching or data mining, including without limitation the collection or use of information about other users of the Services (including their email addresses) without their consent;

(g) use this Website or the Services in any manner that is unlawful (including by accessing this Website or the Services from any location where such access may be illegal or prohibited), unethical, indecent, offensive, defamatory, fraudulent, deceptive, harmful, threatening, harassing, invasive of the privacy rights of others (this includes the posting of any materials that depict, encourage, indicate, advocate or tend to incite any such conduct), or is otherwise objectionable or which does not respect the legal rights and interests of others;

(h) post any materials to this Website or the Services which would violate any of the restrictions set out in these Terms of Use;

(i) use this Website for commercial purposes or activities, including, without limitation: (i) selling or offering to sell any goods or services; (ii) soliciting for advertisers or sponsors; (iii) conducting contests or offering prizes or any other incentives to any person; (iv) displaying advertising or sponsorship banners, including those generated by banner or link exchange services; (v) soliciting for donations; or (vi) use of unauthorized or unsolicited junk mail, spam, chain letters, pyramid schemes or any other form of solicitation; or

(j) use this Website or Services in any manner that may (i) dilute or depreciate the name and reputation of Cleveland Clinic, its marks or its affiliates or associates; (ii) result in the circumvention or breach of any user authentication, password, security or control measures regarding this Website or the Services or any other Internet resource or computer system; or (iii) conceal or misrepresent the author or origin of any messages or communication, or that impersonate any person, or that falsely state or otherwise misrepresent an affiliation with any other person, including without limitation any Cleveland Clinic representative.

SECURITY. All forms that request personal information (name, address, email address, etc.) are secure and provide encrypted transmission over the Internet. Please refer to our Website Privacy Statement and, in respect of personal health information, the Notice of Information Practices, for more information concerning
security measures.

DISCLAIMER OF WARRANTY. MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY CLEVELAND CLINIC FOR EDUCATIONAL PURPOSES ONLY.

CLEVELAND CLINIC MAKES NO EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING, BUT NOT LIMITED TO (I) MERCHANTABILITY, MERCHANTABLE QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT; (II) THAT THIS WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BE COMPATIBLE WITH YOUR COMPUTER OR RELATED EQUIPMENT OR SOFTWARE; (III) THAT THE WEB SITE IS ACCURATE, RELIABLE, AUTHENTIC, CURRENT, OR COMPLETE; OR (IV) THAT THIS WEB SITE WILL CONTINUE TO OPERATE, OPERATE WITHOUT INTERRUPTIONS OR BE ERROR-FREE.

YOUR USE OF THIS WEBSITE, INCLUDING ANY CONTENT, IS AT YOUR OWN RISK. YOU ARE SOLELY LIABLE AND RESPONSIBLE FOR ANY AND ALL CLAIMS AND DEMANDS MADE BY ANY OTHER PERSON ARISING OUT OF, IN CONNECTION WITH, OR RELATING TO YOUR USE OF THIS WEBSITE, YOUR BREACH OF THESE TERMS OF USE, YOUR VIOLATION OR INFRINGEMENT OF THE RIGHTS OF OTHERS, OR YOUR VIOLATION OF ANY APPLICABLE CIVIL OR CRIMINAL LAW. CLEVELAND CLINIC AND ITS REPRESENTATIVES DISCLAIM ANY AND ALL RESPONSIBILITY AND LIABILITY REGARDING ALL SUCH MATTERS.

LIMITATION OF LIABILITY. IN NO EVENT SHALL CLEVELAND CLINIC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR MONETARY LOSS OR DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR HARM TO BUSINESS OR PERSON, LOSS OF INFORMATION OR PROGRAMS OR DATA, LOSS OF PROFIT, LOSS OF REVENUE, LOSS OF GOODWILL, OR ANY FEES OR PENALTIES, IN CONNECTION WITH YOUR USE OFTHE CONTENT OR THIS WEBSITE OR THE CONTENT OF ANY LINKED WEBSITE.

USER NAME AND PASSWORD. In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

CHILDREN. Accept as otherwise indicated, Cleveland Clinic does not knowingly or intentionally target or collect personal information from children under age 18. The Content is directed at adults, and therefore the Website is intended for use only by individuals over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using the Website.

INBOUND LINKS. You may not, under any circumstances, establish a link to the Website, including but not limited to deep linking, without the express written consent of the General Counsel of Cleveland Clinic.

EXTERNAL LINKS. Please note that the Website may include links to pages that are not operated by Cleveland Clinic and which may have different terms of use. The Cleveland Clinic does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of ay third party website. Cleveland Clinic is not responsible for the privacy practices or the content of the third party website. Once you link to another site, you are subject to the privacy policy of that website. Cleveland Clinic encourages you to be aware when you are leaving the Website to read the privacy statements of each website that you visit before providing any personally identifiable information.

TRADEMARKS AND COPYRIGHTS. All trademarks, service marks, and logos or copyrights displayed and used in the Website are the property of their respective owners. Nothing in this Website should be construed as granting any right or license to use any trademark without the written permission of its owner.

PRIVACY. Please read the full text of our Website Privacy Statement to understand how any personal information that you submit via the Cleveland Clinic website will be treated, and our Notice of Information Practices to understand how personal health information will be treated.

GENERAL TERMS.  These Terms of Use, along with any applicable transaction agreement in respect of transactions entered into on or through the Website, constitute the entire agreement between Cleveland Clinic and you with respect to the subject matter hereof, and supersede all communications, representations or agreements, either oral or written, between Cleveland Clinic or its affiliates and you with respect to this subject matter. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use or portion thereof to be unlawful, void, or for any reason unenforceable, then that provision shall be enforced to the maximum extent permissible so as to effect the intent of these Terms of Use, and the remainder of these Terms of Use shall continue in full force and effect. Cleveland Clinic’s failure to insist upon or enforce strict performance of any provision of these Terms of Use or any right shall not be construed as a waiver of any such provision or right.  You and Cleveland Clinic are independent contractors, and no agency, partnership, joint venture, employment or franchise relationship is intended or created by these Terms of Use or your use of this Website or any Services or Content.  The provisions of these Terms of Use will enure to the benefit of and be binding upon Cleveland Clinic and its service providers and their respective successors and assigns, and you and your heirs, executors, administrators, successors and personal representatives.  You may not assign these Terms of Use or your rights and obligations under these Terms of Use without the express written consent of Cleveland Clinic, which may be withheld in Cleveland Clinic’s sole discretion. Cleveland Clinic and its service providers may assign these Terms of Use and their respective rights and obligations under these Terms of Use without your consent.

GOVERNING LAW. You agree that any claim or dispute relating to the Cleveland Clinic website or your use or reliance on this website shall be construed in accordance with the laws of the State of Ohio without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state or federal courts located in Cuyahoga County, Ohio.

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS.

Last updated: 11/1/2009