Cleveland Clinic Police Department Achieves International Accreditation

Only Second Hospital Police Force in the World to Achieve this Prestigious Honor

August 1, 2011

The Cleveland Clinic Police Department has earned an accreditation that less than 4 percent of United States law enforcement agencies have achieved, making it only the second hospital in the country to earn this honor.

On July 30, the Commission on Accreditation for Law Enforcement Agencies Inc. (CALEA) announced the accreditation award at a special ceremony in Cincinnati, Ohio. This accreditation is considered the “gold standard” of requirements for law enforcement agencies worldwide. The purpose of CALEA’s Accreditation Program is to improve the delivery of public safety services, primarily by maintaining standards, developed by public safety practitioners, covering a wide range of up-to-date public safety initiatives.

“At Cleveland Clinic, we strive to deliver world-class care and customer service,” said Bill Peacock, Cleveland Clinic Chief Operations Officer. “The CALEA designation is a testament to the dedication and commitment of our police officers, security officers, dispatchers, support personnel and leadership of the Cleveland Clinic Police Department in upholding the highest standards for the benefit of our patients, employees and our community.”

Cleveland Clinic Police Department officials, who began the application process three years ago, made several changes and process improvements to comply with nearly 400 CALEA standards. The standards cover a broad range of topics including everything from recruitment to training, evaluation and record keeping. In addition, they developed more than 180 new policies and protocols.

“We are honored by this accreditation and it reinforces our goal, which is to provide the safest environment possible for anyone who comes to, or works at, Cleveland Clinic,” said Randy Stephan, Cleveland Clinic’s Chief of Protective Services. “By making this commitment and implementing the best practices in law enforcement, we have positioned our officers to have the highest and most comprehensive standards that help deter, detect and protect those who entrust us with their care.”

Commissioned in 1987, the Cleveland Clinic Police Department is the third largest police force in Northeast Ohio. The mission of the department is to provide a safe and secure environment which supports and enables the delivery of world-class healthcare throughout the Cleveland Clinic health system.

For more information on CALEA, please visit

About Cleveland Clinic

Celebrating its 90th anniversary, Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. It was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S.News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. About 2,800 full-time salaried physicians and researchers and 11,000 nurses represent 120 medical specialties and subspecialties. Cleveland Clinic Health System includes a main campus near downtown Cleveland, nine community hospitals and 15 Family Health Centers in Northeast Ohio, Cleveland Clinic Florida, the Lou Ruvo Center for Brain Health in Las Vegas, Cleveland Clinic Canada, and opening in 2013, Cleveland Clinic Abu Dhabi. In 2010, there were 4 million visits throughout the Cleveland Clinic health system and 155,000 hospital admissions. Patients came for treatment from every state and from more than 100 countries. Visit us at Follow us at

Cleveland Clinic News Service is available to provide video interviews and B-roll.

Media Contacts

Scott Heasley,, 216.444.8853
Heather Phillips,, 216.445.4517