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Diversity Education Programs & Services

The Office of Diversity & Inclusion staff is available for consultation in diversity-related matters and particularly to support leadership development for women and minorities.

We offer a variety of educational programs, including:

  • Cultural Competency Programs
  • Diversity in Healthcare Forums and Conferences
  • Skills Training and Evaluation
  • Facilitation of Diversity Dialogue
  • Conflict Resolution and Management
  • Building Diverse Work Teams
  • Sexual Harassment Prevention Training
  • Cross-cultural Management Techniques

Cultural Competence Programs

The Cultural Competence Programs are designed to foster cultural competency across the full range of Cleveland Clinic departments.

To support the effective delivery of world-class care, staff and employees benefit from gaining:

  • Cultural competency skill sets for communicating across differences
  • Ability to work effectively with diverse teams
  • Collaborative conflict management

To help support a diverse and inclusive culture, diversity councils and employee groups are integrated within Cleveland Clinic, reporting feedback for continuous improvement.

Learn more about Diversity Councils and Employee Resource Groups:

Diversity Councils

Diversity Councils are advisory groups that support and sustain a high-performing, inclusive work environment by integrating diversity goals with the cornerstone values of quality, teamwork, service and innovation for the successful delivery of world-class service.

Council members plan events that incorporate the cornerstone values and enhance the delivery of world-class service.

A Diversity Coordinator represents each hospital/family health center council. Diversity Coordinators provide ongoing feedback to the Office of Diversity & Inclusion and in turn, to the Diversity Executive Council. Diversity Council Coordinators meet quarterly with the Office of Diversity & Inclusion.

Diversity Councils from Cleveland Clinic main campus, Cleveland Clinic Children’s Hospital, Lerner Research Institute, Cleveland Clinic’s community hospitals and family health centers ensure system-wide attention to cultural competency as essential to the delivery of world-class patient care.

Employee Resource Groups

Employee Resource Groups are staff/employee groups that support a more inclusive, productive environment.

At Cleveland Clinic, these groups are time-limited task groups; however, these networks also provide education and awareness to the participants and other employees, and they offer opportunities for professional and personal growth for participants.

The purpose of the group is to help drive Cleveland Clinic’s mission, fundamental values, practices and global diversity objectives.

Affinity Groups are charged with the task of addressing specific questions and reporting back to the Diversity Executive Council. A chairperson for each network group is appointed, and Employee Resource Group chairs meet quarterly with the Office of Diversity & Inclusion.

Would you like more information?

To learn more, contact the Office of Diversity & Inclusion at 216.445.7323.